Dual-audience portal
Dual-audience routing architecture: Dedicated B2B clinical ordering portal (/lab-services) and consumer specialist booking engine (/booking)
- B2B ordering
- STL uploads
- Doctor appointments
Web × Healthcare Operations
Digitizing 20 years of ISO 9001 precision dental manufacturing into a unified B2B provider ordering portal and consumer specialist booking engine.

The problem
Kanpur Dental Laboratory has been a regional leader in dental prosthetic manufacturing since 2003—operating with ISO 9001:2015 certification and deploying high-precision CAD/CAM milling and DMLS (Direct Metal Laser Sintering) systems. Despite manufacturing advanced prosthetics across 7 specialized product categories, their business operations relied entirely on legacy offline channels: telephone calls, paper prescription slips, and disjointed WhatsApp messages.
This manual workflow created an unsustainable operational bottleneck. Dental clinics placing custom orders had no standardized way to submit intricate prosthetic specifications, attach digital intra-oral scan files (STL/CAD), or schedule door-to-door courier pickups. At the same time, patients across Kanpur seeking verified prosthodontists and dental specialists had no transparent digital directory or appointment booking interface.
The administrative friction resulted in scheduling inefficiencies, case turnaround tracking blind spots, and lost revenue from forward-looking dental clinics seeking paperless, modern laboratory partnerships.
What was engineered
Dual-audience routing architecture: Dedicated B2B clinical ordering portal (/lab-services) and consumer specialist booking engine (/booking)
B2B Case Specification Engine: Standardized intake for 7 precision prosthetic lines with intra-oral scan (STL/CAD) submission
Patient Specialist Directory: Multi-step scheduling wizard with verified credentials, specialty filtering, and calendar slot selection
Automated Dual-Dispatch Notification Engine: Instantaneous transactional email alerts to clinicians and lab management via Resend
Architecture
Simplified for this page. Highlighted parts carry the core logic.
Who01
Dental clinics
B2B orders · STL scans
Patients
find and book specialists
Platform02
Order portal
7 prosthetic lines · pickup request
Specialist directory
verified doctors · appointments
Supabase
orders · appointments · records
Notify & operate03
Resend dual-dispatch
doctor + management emails
Admin dashboard
cookie session middleware
Door-to-door pickup
scheduled from the order
“Working with your team for developing the website of Kanpur Dental Laboratory has been a truly smooth and professional experience. From the initial discussion to the final delivery within just 7–8 days, everything was handled with great efficiency and clarity.”
Like what you see?
Tell us what you want to build. We reply within 24 hours with questions or a first outline of scope and approach.